SHAH ALAM (Sept 26): Some 60% of officers on the Public Service Department’s exit policy list were successfully reinstated and remained in service after displaying better performance and motivation.

The exit policy is to terminate the services and retire low-performing officers from the public service with an annual performance rating of less than 60% and below target key performance indicators (KPI).

Chief Secretary to the Government (KSN) Tan Sri Mohd Zuki Ali said the policy, introduced since 2015, showed that the role of psychological officers had a significant impact in helping civil servants maintain their usefulness and high performance.

“Psychological services are now the main core in managing human resources because the element of wellbeing is a determinant of service excellence," he said when speaking at the opening ceremony of the 27th Public Service Psychology Conference of 2023 here on Tuesday.

Therefore, to ensure psychological wellbeing throughout the service, psychological services need to be involved in the core business of ministries, departments and agencies because people need to be respected and their needs understood.

“This is also in line with the care and compassion element in the Madani agenda that we want to achieve,” he said.

At the same event, Mohd Zuki also launched the Value Champion Officer (VCO) initiative by appointing 15 officers from ministries, departments, the state secretary's office and local authorities to preserve the cultivation of pure values ​​in the public service through the best examples in the organisation.

In a statement distributed by the Public Service Department, it was announced that the VCO will be fully implemented from next year as an initiative that is in line with the Malaysia Madani Strategic Framework in achieving high standards of performance, quality and ethical conduct among civil servants.

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